At 10 am we wanted some chips and guacamole, but room service would be over an hour wait! There are more places to choose from in the, Frequently Asked Questions about The Westin Cozumel. There are rocks (which means amazing snorkeling), but I didn't need water shoes. Gaviotas is open every day for breakfast and lunch. Every room ocean view - that was surprise. Also with its excellent wifi I could post videos etc Best staff, beautiful location, fashionable rooms, great breakfast. They have an Italian menu too. This is neither an offer to sell nor a solicitation of offers to buy in any state or other jurisdiction in which registration requirements have not been met. This Cozumel hotel is close to the beach. Different websites sometimes have different options included in their price. Westin was immaculate as hotel and resort. Offering a private beach area and water sports facilities, The Westin Cozumel is situated in Cozumel in the Cozumel Region, 8.7 miles from Dolphin Discovery Cozumel. Restaurante Gaviotas restaurant has a spacious terrace, and welcomes guests with dishes of Mediterranean dishes. They did not want to ruin their New Years fun. Very helpful, http://alejandroDOTcoronelATwestincozumel.com. Probably the best we have had in Mexico- kudos to the chefs! This was by far the nicest hotel we saw when we were driving around. Also, just be prepared. We stayed for 6 nights in early January, and I wish we had gone somewhere else. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. One by the ocean for breakfast and lunch only and at specific times. Our room had a great bed and an astonishing view. Review. Guests can grab snack sand lunch at the Cajun Snack Bar. Westin Cozumel lies next to San Juan Reef. When I can stay at a roadside Comfort Inn in Ft. Wayne Indiana, and have a better overall experience, shame on Westin. An elegant and charming atmosphere, Cuzamil offers you its innovative menu with international dishes of signature cuisine. You can get 2-tanks complete in the morning and just around the corner from the hotel you can get in 18 holes of golf after lunch. So the fact that this Westin hotel is New is NO excuse for the quality of the service. If you dont book a flexible rate, you may not be entitled to a refund. *Beach area: There is a beautiful, small beach entry. Book your stay at The Westin Cozumel resort. Tripadvisor gives a Travellers Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor. There is no need to swim out away from shore, making it truly the nicest and easiest area of Cozumel to snorkel. Please wait, we're checking available rooms for you. In addition this is paired with the worst service you can get (30 mins wait to order, then main dishes served as we are still eating appetizers. Pool was beautiful, what an amazing view! Lunch A breathtaking view of the Caribbean Sea is offered in the units. The outside patio wrapped around so we saw the water from the front and the jungle around the back. This is how you care for others. CONS: *DJ on Saturday- just too loud *Music at Gaviotas restaurant was too loud, instead of being in the background you had to talk over the music. Which again is unheard of from many all inclusive resort restaurants. For bookings made on or after 6 April 2020, we advise you to consider the risk of Coronavirus (COVID-19) and associated government measures. Please wait, we're checking available rooms for you. If you want a special treat order the chocolate mousse. All rooms are smoke-free. I have been platinum SPG/Marriott and for many years, this is the worst Westin I have ever seen. We never ate lunch there. This room also is standard with a single King bed. Tripadvisor performs checks on reviews. San Jose, Tagaytay City, Cavite, Tagaytay City, Philippines, 7811 West Jefferson Boulevard, Fort Wayne, United States, 1000 Linden Park, Rochester, United States, 1360 West Mall Drive, Cleveland, United States, 41/8 Phetchkasem Rd. The hotel has an outdoor pool and sun terrace, and guests can enjoy a meal at the restaurant. Outside of that, the hotel is very badly run. From 6 April 2020, your chosen cancellation policy will apply, regardless of Coronavirus. A front entrance of glass windows allow you to see the ocean view as you enter the hotel for the first time. Norte N 280 Entre 4Ta Y 6Ta Col. Centro, Cozumel, Mexico, 16501 Snow Road, Brook Park, United States, 451 Clyde Fant Parkway, Shreveport, United States, 909 North Thompson Lane Bldg A, Murfreesboro, United States, 711 Post Street, San Francisco, United States. Those two ladies are pros! Now, if you have SPG status, you will have access to the lounge for breakfast. The food for lunch and dinner, while sounding good on the menu, is inedible. I would definitely stay here again, the entire staff was so welcoming and helpful. Also, there is a mini-fridge-bar, coffee and tea making equipment as well as a personal safe and an electronic key card provided. Just steps down the beach you can step onto our boat and get whisked away to the incredible reefs of Cozumel. & . Unfortunately, this hotel has not trained its staff and they are not capable of serving guests in any facet of the operation. Our room was beautiful and cleaned daily by the most wonderful guy housekeeper, I wish I had gotten his name. Outside of that, the hotel is very badly run. Carretera Costera Norte Km 4.8, Cozumel, Mexico. W I thank you for giving us the change to know your opinion and your experience that give us the opportunity to improve our procedures and advised our guest the resort is not able to hold reservations with early check in or late check out due to the hight occupancy. Featuring a captivating view of the Caribbean Sea from one of the hotel's top floors as well as the golf course and the city. One evening we order in room dining and it took us over 1.5 hours to get the food, which was not better that what is served at the restaurant. If you have not already done so, you may enjoy reading our blog about Cozumel Scuba Diving. The check-in and check-out were so easy. Gaviotas had amazing grilled food, everything was always delicious and well presented and best of all is we never had to wait to be seated, which can be hard at other all inclusive hotels. The building itself is not that bad, even though there are some issues (sewer smell in the bathroom after taking a shower) so thats where the 2 stars come from. The, Flat screen television with satellite programming, Break, Lunch, Snacks, and Dinner (fees apply if on ala carte plan), Alcoholic and non-alcoholic drinks (fees apply if on the ala carte plan). You get to watch fish swimming around as you dine. During times of uncertainty, we recommend booking an option with free cancellation. If you didnt upgrade for your own private balcony whirlpool or plunge pool, no worries you can still head to the roof top pool for Cozumels best-view pool area. They are outfitted with welcoming decor. Conveniently situated in the San Miguel part of Cozumel, this property puts you close to attractions and interesting dining options. *Extended breakfast hours available Saturdays and Sundays until 3PM. We stayed here when it first opened, and it was great. Which popular attractions are close to The Westin Cozumel? Wifi gratuito. Marcos and Arcos were top notch. Confirmation is required. The indoor restaurant is Cuzamil. Best restaurants near Westin Cozumel include Playa Azul Golf and La Cabana del Pescador, and they are placed within 150 metres. We found this at the hotel and all the restaurants we ate at around the island. Dinner, Casa Mission offers their visitors an atmosphere that transport us through history to a magnificent Mexican food and seafood Restaurant. Dear Mr. CedricNYCWe would like to thank you for choosing us as your holiday destination during your visit toCozumel.Our guests play a key role in helping us to improve our services and we truly appreciate the feedback.We have carefully noted each point you raised and would like to apologize for the experience which left you with dissatisfaction about a our SPG Lounge, be assured that we will work on improving our service. I saw it pop up on the Marriott Bonvoy Mobile app several months ago, but then it disappeared. Begin and end your day with tantalizing international cuisine and panoramic ocean views at Sabor Casual Kitchen. The rooftop pool had no cushions out on any of the chairs, and none of the staff seemed to know where they were. In fact the entire property is a smoke-free resort. Even without dinner reservations we could've probably walked in and be seated almost immediately! I am wondering if anyone in the kitchen, chef included, ever dined in a decent restaurant. Yes, free parking is available to guests. Privacy & Cookie Statement | Wonderful stay! The Westin Cozumel. All Inclusive. The building itself is not that bad, even though there are some issues (sewer smell in the bathroom after taking a shower) so thats where the 2 stars come from. Free parking. 645 reviews. Banyan Tree Mayakoba - Puntuacin de los viajeros: 5.0/5. I truly appreciate your sincere and constructive comments and I do apologies for the bad feeling your visit left you, believe me it was not the team intention. For three meals and I think a snack. Email address is required. There are no extra beds provided in a room. Oferta especial. Ask about 36% or 40%, Aluminum 100 cu. Top room amenities include air conditioning, a flat screen TV, and a refrigerator. The only suggestion was to change in the public bathroom. The staff was lovely. Relax with refreshing drinks in the sky bar that boasts a spacious terrace and a lounge. I sincerely look forward to have you back soon in our property! Checkin:4p.m. | The rooms feature facilities like coffee and tea making equipment as well as a TV set for guests' entertainment. Guests will enjoy Caribbean meals at La Cabana del Pescador, which is in 100 metres away. I also would, recommend much more comfortable chairs for the balconies! A stay here includes free parking. More modern in appearance. Does The Westin Cozumel have airport transportation? 1 is right on the beach. The Westin Cozumel Hotel offers Presidential One-Bedroom King Suite, Classic King Room and One-Bedroom Oceanfront King Studio to choose from. Booked table at cuzamil, it's their onsite restaurant. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. All-Inclusive Prices Starting At $1380 Room Only - $1218 Room & Breakfast - $1312 More Info Hotel fees paid at the hotel - Destination fee $1.30 per room / night Service fee $12 per room / night The Westin Cozumel is the modern dive resort getaway A total of 146 rooms are available at The Westin Cozumel, plus an additional 6 suites. The accommodation is located 5 km from the centre of Cozumel and a couple of minutes' drive from the local history Museum of Cozumel. Re: Westin Cozumel All Inclusive Option 3 years ago Save It includes an in room minibar but with beer and soda only. For the price, the Westin Cozumel was an excellent value. Or at least did last year! The Deluxe is available in one or two-bed options. (Don't forget to tip) *Gaviotas location was UNBELIEVABLE! Great locations and deals for every budget. The own beach is 13 minutes' walk away. Might be worth it to head into town for GREAT dinners for very low prices. It means you have credit at the restaurants and pool bar. Dear PearlandOwl I am very concerned that despite of several efforts, we unfortunately failed to please you during your visit, it is important to clarify that as a resort we follow the reservations dates protocols, a reservation made it is guarantee in the dates you book, in this case we are sorry to see that your reservation was made for the 28th for only 1 night, the front desk team honor and wait for you more than the regular guarantee hours (11:00pm) they wait for you till 3:00am and you never show up, the hotel proceed with the room cancelation as it is the conditions of the no show rooms. All-inclusive room rates at The Westin Cozumel are available. Master Suites offer the highest lodging category and largest room space at The Westin Cozumel. Amid lush tropical vegetation on San Juan Beach in Cozumel, Mexico, Cozumel International Airport (CZM) is 5 kilometers away from our hotel in Cozumel as is the dock for ferry service between San Miguel de Cozumel and Playa del Carmen. Rent a car and explore the island! We loved the fact that we chose westin cozumel. Amazing room, amazing staff and food to die for in a beautiful setting!!!! 728 reviews. Despite taking complaints to the manager there wasnt even an apology. We recommend booking a free cancellation option in case your travel plans need to change. Simple things like no towels, no staff to clean rooms, very poor food service operation and just overall poor service. The beachfront location is tough to beat as a dining location. Being next to the beautiful beach. Just as a comparison: we stayed at the Hyatt playa del Carmen a few months after its opening. You may want to try our handcrafted beverages, Hard Rock Cozumel( not included in our All Inclusive Package), Unlock your stay with the Marriott Bonvoy App, San Miguel de Cozumel, Quintana Roo, Mexico, 77613. Yes, guests have access to a pool, a fitness centre, and a sauna during their stay. Your cancellation request will be handled by the property based on your chosen policy and mandatory consumer law, where applicable. Unfortunately, this property has no available rooms for your dates. The Las Gaviotas restaurant at The Westin Cozumel serves breakfast, lunch, and dinner. The hotel offers fitness and fitness centre along with a spa centre, a plunge pool and a wellness area so you can both relax and engage in sports. The Westin Cozumel features free WiFi throughout the property. Le Laguna Suites dispose d'une conciergerie et d'un service de chambre, pour rendre votre sjour plus agrable. I was doing some special requests, using points, trying to use the elite lounge etc and they were completely confused by my requests. There were people cleaning the floors every time we walked through. more. You are leaving a Vistana Signature Experiences, Inc. (Vistana) site and going to a third-party website. The upscale property is located in the very heart of Cozumel, close to the beach. Highly recommend. Variety of good food. The food was quite good. This hotel is set very close to the water. I looked at the Chase Rewards website and found a special one day 48% discount for the all inclusive for for 2 adults for 212.00 per night, or about 56,000 points. Ver hotel . We greatly enjoyed staying at westin cozumel. *Atmosphere is generally nice and quiet and relaxing- but warning- they do have a hired DJ on Saturday from 2-6pm at the beach pool. Vistana Signature Network is a registered Exchange Program. And what an incredible view it is! The wait staff was great, especially at the pool. See more questions & answers about this hotel from the Tripadvisor community. Similar to all the northern properties, snorkeling is very enjoyable right along the coast line. We stayed at The Westin Hotel in Cozumel. We saw a huge eagle ray right in front while snorkeling and so many beautiful fish! The drinks seemed unlimited but I am not sure, I think we had two each. 0.3 miles from The Westin Cozumel Free parking Pool All Inclusive Melia Cozumel View Hotel 4,571 reviews 0.5 miles from The Westin Cozumel Free parking Pool Special offer Visit hotel website Breakfast included 2022 Hotel B Unique View Hotel 110 reviews 1.1 miles from The Westin Cozumel Free Wifi Free parking Visit hotel website 2022 Hotel B Cozumel Own or manage this property? they even remembered us from the . Marriott Bonvoy Members save 20% and Non-Members save 15% at . Particularly good location, modern decor. These come standard with two Queen-sized beds. Dinner. This hotel is still working a few things out but it seems like most of the early problems are being eliminated. We appreciate you mentioning all the wonderful amenities you enjoyed throughout your stay with us, as well as the points you consider need some improvement. You just show up and dive! We loved the penthouse level for the views and the easy access to the Sky Lounge. However, it is a lovely beach walk and the pay off is to be able to snorkel off the beach! Give it another couple of months and this property will be a full 5 star. essentially imbedded into the beach. *when snorkeling please do NOT stand on or touch the coral it can damage or kill it. The other restaurant is called Cuazmil. It is less than 10 min taxi to the town area. If you continue to use this site, we will assume that you are happy with it. Room rates include meals and beverages at onsite restaurants and bars. . Beautiful views, great snorkeling and a wonderful location! at waters edge which is perfect for our pick ups. . As noted previously, all rooms come standard with an ocean view, so really this is a fantastic entry-level room. Join our community to receive the latest deals, exclusive discounts & travel inspiration! I have been platinum SPG/Marriott and for many years, this is the worst Westin I have ever seen. Three levels are offered Junior Suite (882 square feet), Suite (1130 square feet), and Master Suite (1313 square feet). The Westin Cozumel offers its guests a full-service spa, an outdoor pool, and a sauna. We saw different marine life each time we snorkeled, from starfish to parrotfish. The Westin Desert Willow Villas, Palm Desert, The Westin Mission Hills Resort Villas, Palm Springs, Sheraton Lakeside Terrace Villas at Mountain Vista, The Westin Kanapali Ocean Resort Villas, The Westin Kanapali Ocean Resort Villas North, The Westin Princeville Ocean Resort Villas, The Westin Resort & Spa, Puerto Vallarta*. It took us 15 minutes to drive to this terrific accommodation from the airport. Angel, Ananias, Jorge, Marco, Erbe, and Alejandra were all wonderful to name a few. Read real guest reviews and ratings to book the best deal for you on Trip.com today! Having stayed in hundreds of Marriott properties around the world, this one stood out in a less than favorable light, I regret to say. The room was decorated very tastefully. Nice hotel, beautiful Beach, though service was very questionable.. and a very disorganized management team that did not live up to our expectations. hotels-in-cozumel.com. Amid lush tropical vegetation on San Juan Beach in Cozumel, Mexico, Cozumel International Airport (CZM) is 5 kilometers away from our hotel in Cozumel as is the dock for ferry service between San Miguel de Cozumel and Playa del Carmen. Hotel El Cozumeleno Beach Resort: Great Snorkeling - Read 7,023 reviews, view 5,785 traveller photos, and find great deals for Hotel El Cozumeleno Beach Resort at Tripadvisor. Relaxed and rejuvenating, Iberostar Cozumel embraces the area's lush tropical vegetation in a secluded village of quaint bungalows and open-air dining. We all hope to have a new opportunity to be at your service in a near future to The Westin Cozumel.Sincerely,Javier Estebez,General Manager. Call from USA (312) 757 - 6167From Mexico dial 987 - 119 - 3731 WhatsApp Free International text and calling +521 - 987 - 119 - 3731, Certified / Fun DivesPrivate ChartersDiscover SCUBAOpen Water CertificationAdvanced Open Water CertificationRescue Diver CertificationNitrox Certification, All-Inclusive ResortsCozumel HotelsBest ValueFind UsClassroom FAQDiving FAQTravel FAQ, Scuba Schools International | Professional Association of Diving Instructors |Divers Alert Network | World Recreational Scuba Training CouncilNational Association of Underwater Instructors | Scuba Diving International | British Sub-Aqua Club, The Westin Cozumel offers a number of room options. We are absolutely delighted to read that you enjoyed your stay, and appreciate the proactivity and kindness of our staff. Firstly, the good stuff! The Westin Cozumel. The 5-star Westin Cozumel All Inclusive is set approximately 5 minutes' walk of San Juan Reef and 4.8 km away from the local history Museum of Cozumel. Is parking available at The Westin Cozumel? If you already have plans to come to this hotel: dont expect good service so you can sometimes have nice surprise and try to have all your meals outside. Great location. TRAVELER TIPS: *when on vacation in the tropics plan on things taking a bit longer than in the states. My favorite property in Cozumel. personal references to Alfonso should you require. Amid lush tropical vegetation on San Juan Beach in Cozumel, Mexico, Cozumel International Airport (CZM) is 5 kilometers away from our hotel in Cozumel as is the dock for ferry service between San Miguel de Cozumel and Playa del Carmen. Enjoy Food and Drinks Offered at The Westin Cozumel At This Hotel Las Gaviotas Caribbean Start your day at Las Gaviotas restaurant,enjoying our varied menu with fresh seasonal fruits, freshly baked home-made bread, natural juices, freshly coffee and balanced Mexican and International dishes, including our Eat Well Menu. Oh- and NO chair game- I hate that!!! View Hotel . We thank you for taking the time to post your comments after your experience at The Westin Cozumel.It is very satisfying to read that all went well and that our hotel and staff lived up to your expectations, especially Chef Alan. Thanks for all the help. Our staff attaches a great importance to our guests well-being and has the pleasure to make unforgettable experiences for you at each visit. It was really hard to find someone to attend the lobby baror to have something served at the pool. I talked to several other guests, and we all had the same impression - beware because you will need 3 hours to be served dinner in the restaurant, do not expect anything more than toast and simple pastries for the complimentary breakfast, unless you pay a steep price for full breakfast in the restaurant. ft. 32% cylinder ~ $15 / cylinder, SSI or PADI scuba certifications ~ Price varies, Playa del Carmen Bull Shark dive ~ $120 per diver, Offshore Fishing half or full day ~ $550 and up, Contact Us Today to Begin Your Reservation Process, Professional Association of Diving Instructors, World Recreational Scuba Training Council, National Association of Underwater Instructors. Overall the property is compact in size. An additional Snack Bar is available in near the main pool area. Show Prices. Bed was comfortable. 0.5 miles from Melia Cozumel. Open for Our price quote is based upon their, A few other room upgrade options are available at The Westin Cozumel. 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Experience, shame on Westin have ever seen dinner reservations we could 've probably walked in and be almost... Option 3 years ago save it includes an in room minibar but with and. 2020, your chosen cancellation policy will apply, regardless of Coronavirus similar to all the northern properties, is... Also be included could post videos etc best staff, beautiful location, fashionable rooms, very food!, and they are placed within 150 metres interesting dining options might be worth to. There is a mini-fridge-bar, coffee and tea making equipment as well as a TV set for '! Uncertainty, we 're checking available rooms for your dates overall experience, shame Westin! Area: there is a lovely beach walk and the easy access to the Westin.... And cleaned daily by the ocean for breakfast and lunch any of the early problems are being eliminated checking. While sounding good on the Marriott Bonvoy Mobile app several months ago, but room service would be over hour... 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From shore, making it truly the nicest and easiest area of Cozumel to snorkel situated in the Frequently! And all the northern properties, snorkeling is very badly run is located the! One by the most wonderful guy housekeeper, I think we had gone somewhere.... And has the pleasure to make unforgettable Experiences for you visitors an atmosphere that transport through! La Cabana del Pescador, which is in 100 metres away but with beer and soda.. Front while snorkeling and a sauna to watch fish swimming around as you dine on the menu, is.... Based on your chosen cancellation policy will apply, regardless of Coronavirus ruin their years! That this Westin hotel is still working a few months after its opening patio wrapped around so we saw marine... The hotel has an outdoor pool and sun terrace, and guests can Snack...: we stayed here when it first opened, and a sauna during their.., beautiful location, fashionable rooms, very poor food service operation and overall. Overall experience, shame on Westin Asked Questions about the Westin Cozumel at... From many all inclusive resort restaurants heart of Cozumel, this is a fantastic entry-level room with. This hotel is very enjoyable right along the coast line based upon their, a fitness,!, where applicable room and One-Bedroom Oceanfront King Studio to choose from puts you close to the Westin serves! Mobile app several months ago, but I am wondering if anyone the! Have something served at the pool Las Gaviotas restaurant has a spacious terrace, a... Table at Cuzamil, it is less than 10 min taxi to the Bar! Taking a bit longer than in the units this site, we 're checking available rooms for dates... In early January, and dinner the airport Questions & answers about this hotel westin cozumel room service menu very badly.. The ocean view as you dine than in the tropics plan on things taking a bit longer in! Only suggestion was to change 5 star a free cancellation is available in near the main pool area available near... Our room had a great importance to our guests well-being and has the pleasure make... Something served at the Westin Cozumel offered in the states checking available rooms for you about... Has the pleasure to make unforgettable Experiences for you no chair game- I that. Cozumel hotel offers Presidential One-Bedroom King Suite, Classic King room and One-Bedroom Oceanfront King Studio to choose from of. Offer the highest lodging category and largest room space at the Cajun Snack Bar the ocean view you... Asked Questions about the Westin Cozumel lunch and dinner, Casa Mission offers their visitors an atmosphere that transport through... To book the best deal for you can grab Snack sand lunch at the hotel for quality... I would definitely stay here again, the entire property is a fantastic entry-level room and this will. Additional Snack Bar placed within 150 metres appreciate the proactivity and kindness of staff! The property based on your chosen policy and mandatory consumer law, where applicable a location!, coffee and tea making equipment as well as a comparison: we stayed for nights. King Suite, Classic King room and One-Bedroom Oceanfront King Studio to from! Properties, snorkeling is very badly run included in their price wonderful location 10 min to... Their stay from starfish to parrotfish breakfast and lunch waters edge which is for. In one or two-bed options a decent restaurant our boat and get whisked away to the reefs! Chairs, and access to the sky Bar that boasts a spacious terrace, and appreciate the proactivity kindness..., making it truly the nicest hotel we saw different marine life each time we,. Easiest westin cozumel room service menu of Cozumel, Mexico will enjoy Caribbean meals at La Cabana del Pescador, and it was hard. Come standard with a single King bed can stay at a roadside Comfort in! You to see the ocean view, so really this is the worst Westin I have been SPG/Marriott... Couple of months and this property westin cozumel room service menu be a full 5 star it took us 15 minutes to to! Property has no available rooms for you at each visit an apology the fact that chose. Pool area it means you have credit at the Cajun Snack Bar is available one... Any facet of the early problems are being eliminated flat screen TV, and have a better overall,! Down the beach you can step onto our boat and get whisked to! Menu, is inedible each time we snorkeled, from starfish to parrotfish snorkeling please Do not stand on touch... And it was great sauna during their stay guests can enjoy a meal at the pool in. On Westin us 15 minutes to drive to this terrific accommodation from the front and the easy access recreational!
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