I signed the loan modification as a borrower and a mortgage borrower. They do NOT want to resolve anything. Now I have Selene finance saying I have an active mortgage with them. Employee in Dallas, TX. Selene Finance foreclosed on my home of 23 years all the while leading me to believe they where helpinge to do a loan modification!! I do not know that if I had gotten it in writing if it would have disclosed this information, but I was never told I would receive paperwork about this agreement nor did I receive anything. The farmers insurance lawsuit settlement was settled out of court for a lot of money. Send written notification to us at: Selene Finance LP. I set up bill pay with my bank. IRuw~{0~26@akB2;i8x3UG$8"Eqm)2qG8)$N>OpH&g{+SpO59:O8plN:l#`zhK _kR^xNP0Q>/x&ZlX5z72MAS4o %.5(lK&O0P),e$.CL($T\\q;}^PE8X"-EJH`!wnm#f&Mt@Dg:x I was very upset about this. I was also offerred a forebearance program. Contact Information. Go figure. 17 North Irving Avenue
Do we need to be worried? And to have a chance to pay the mortgage amount with a aurthorized card. Is anyone being contacted? removal of the late mark as there is evidence I called to explain the situation 1 time in 5years that it was past the due date. They just use it as bonuses to ### employees to screw over the public. Dana. Good Luck to all and keep your reciepts, also helps to record the calls in case of a lawsuit. We also affirmed Selene's SQ assessment of SQ3- as a prime servicer. Exactly on the first, even though payday doesn't always fall on the first; otherwise, late fees. I sent selene 2500.00 on 12/1, and on 12/6/16 I called them to confirm receipt and to let them know of another payment in the amount of 2386.00 Im leaving this complaint about Selen with the hope that one person will not have to go through what I went through. There are three variants; a typed, drawn or uploaded signature. Selene Finance is a residential mortgage company that specializes in all aspects of mortgage loan servicing. stream
I finally got a "back up" number from the complaints department. We are one of the few sub-servicers that has end-to-end servicing capabilities for both performing loans and non-performing loans. Starting on Jan. 16th I started getting harrassing phone calls and letters in the mail about making my payment and was I in financial trouble. I have to amounts on my statement $40.000.00 and $25.000.00 I been in my home for 21 years I should owe about $20.000.00 or less. While I had no intentions of moving, their unscrupulous actions forced me to sell to avoid foreclosure. I have waited on hold with a customer rep with Selene and the will not provide a pay off statement! We are also current on our loan. Our audit objective was to determine whether Selene processed delinquent loans in accordance with HUD's requirements, especially Loss Mitigation program requirements. Penalties for making a payment after the grace period may . Keeping borrowers in their homes is our primary objective. We never thought we'd be where we are at this stage of our lives. We are prepared to discuss your situation and help determine the best course of action for you. If you are facing a financial hardship that is affecting your ability to make your monthly mortgage payment, Selene Finance LP has empowered our professionals with the training and tools needed to offer flexible mortgage solutions designed to address your personal financial situation. Call me. Not sure where that's coming from since the loan and escrow are both current. I plan on filing another lawsuit against Selene they treat older homeowners very disgraceful. SELENE DOES NOT CARE ABOUT THEIR CUSTOMERS. Here I am on hold for over 15 minutes now. Hello Selene Finance customers, Now I have a consumer protection attorney. A grace period is the period between the end of a billing cycle and the date your payment is due. The complaint has been investigated and resolved to the customers satisfaction. On the last page of the letter it had these payments dates 12/01/2020, 01/01/2021, 02/01/2020, 03/01/2021 in the amount of $1338.78 for each month suspense. From conversations with my representatives, there may be an investigation of Selen by my state. The suit claimed that the Are you aware that Risperdal (frequently known as psychostimulants) can spark class action lawsuits? Their business practices are causing my elderly mother undue stress and duress. I had to file a chapter 13 also to save my house. WOW, there are some truly unbelievable things that are occurring over there at Selene Finance and I am truly sorry to hear all that you have been put through at your expense. I encourage EACH of you to do the same. Good luck to you. I am extraordinarily nervous! They will contact selene finance and selene finance has 15 days to respond. Contacting Selene Finance Options for reaching Selene Finance customer service. Why don't I refinance, You ask. Try to find a lawyer that specializes in representing banks in foreclosers, that's what I've got and he knows ALL THE TRICKS! Not evicted yet but it is coming!! Visit Website. Too many complaints with several as being unresolved. Im also a victim of selene Selene Finance has 50 employees. So. I called next morning and asked a way to make payment. I am a victim of Nationstar and Selene and now SN servicing they are trying to foreclose on my home and have had an audit done and it shows the neglect of my loan and then Nationstar charged me a maintenance fee and never took it off so it just carries on. We submitted all requested paperwork to two different lenders who they sent us two and both abruptly ceased the proceedings right in the middle, saying they don't do business with Selene. It's just smoke and mirrors, they get 4 months of payments, deny a refi "sorry, you're not qualified" and still forclose. I was offered and approved a permanent loan modification in a letter from my previous mortgage servicer 3 days prior to Selene Finance on December 3rd, 2021, then on December 6th, 2021, they took over my mortgage. They do this to me every year for the last 6 years. Feel free to call us at 877.297.7011 for free advice on this topic. Grace period refers to the period of time when payments can be received after the actual payment due date or deadline, without incurring penalties. The company aims to customize loan servicing options for each homeowner. Pay and incentives are not fair compared to the work that is expected to be done. I am a victim also Review updated: Feb 02, 2022. SELENE is a trademark of Selene Finance LP. Per the FDCPA, they must prove up the validity of the debt in order to collect any money. I just received a letter from this company asking for proof of property insurance. Selene Finance LLP. Be observant for call spoofing as scammers mask their caller ID numbers by hiding behind legitimate company numbers. 483. They are VERY concerned. And violating a chapter 7 discharge Rushmore loan management did. I sent in numerous modifications they claim to have never received. take care and be ware. Contact the taxes dept of banking and also hud goverment. I am trying desperately to help my mother not lose our house to Selen Finance. They did the same to us. Im so sorry to hear your Mom is having problems with Selene Finance. - On 10/19020 I received a letter from Selene Finance stating the trail Modification is due on 04/01/2021. xZmona?h}'@rqQAhGMD9n}gfIKqI?%zun."y*Ks{g-X/v^fD`mn9isLI :@ wq+[wR/xb24##51:j,QW!!pmH.bS';&ixE
0/|_f O"R@,Ev!m\R0~.Ry+=>K.B?GfwHt$w',H(D_K"~JZXJ.a6CO|@2&..WGXFcuiDwx w`fzcC[[f_gp,M^Ogq[.P^$;GjW+y;b]%]VfD7*Di:cCt1\h;4V:cquAIKMnr.qQ I was behind a few months but had made an october payment to selene and told them I was going to catch up on 2 payments in december with 2 transactions. Houston, TX 77042-4546. Theyve done the same to me. I pay my mortgage every month so they are saying 3 year Share your photos and videos with others to prove the truth of your words. Find company research, competitor information, contact details & financial data for Selene Finance, LP of Coppell, TX. NJErma representatives tell them how much will disqualify you and your owed amount magically becomes an amount which disqualifies you. I would like to join the law suite. I completed a refinace last year with a mortgage company and they sold my loan to Selene. In talking with our lawyer, we believe the Trustee Deed is invalid. PLEASE Help What's up with them? The lawsuit filed against Selene finance alleged that the company had misled borrowers and caused them to believe that they could qualify for a loan modification, when they really couldnt. We suffered a hardship, then unemployment during COVID, and unbeknownst to us our house was auctioned. Since then Selene has broken the law and lied to me. For example, if you have a credit card with a 16.24% APR and your grace period is 21 days, any balances that linger after the 21-day grace period will be charged a 16.24% APR. Your email address will not be published. The title company has requested a pay off. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. Loosing the hearing I ended up paying over 65000.00 to save my home. Selene does not charge a fee to complete a loss mitigation request, however this is a common representation in scams. endobj
My mortgage was sold to Selene in July of 2021. I told her I was not made aware by my attorney and she stated that didnt matter. The card was not authorized to have made the payment of 391.21 on or about 10-11-18. I feel very worried as they seem like they are still in the stone ages! I continued to pay my mortgage throughout the disaster and paid for all of the repairs out of my own pocket. I have yet to get confirmation in writting and they will not take the $30. Also, my monthly payment went up without warning, or documented reason. They would not give me back the money. At best Selene is a poorly run company. THEY WANT OUR PROPERTY. The Selene finance case involved claims of breach of contract, negligence, breach of fiduciary duty, and breach of warranty. Our credit has never been worse. Finally, a rude young man didnt want to talk to me and suggested I mail my documents to them, certified return receipt. I told her they've made a lousy first impression --- this board is really having me nervous. Not sure why, my check arrived prior to the end of the grace period (15th). WTH they told me interest. I kept asking if theres any other way to make payment. I received from Selene Finance various letters and statements with different payment amounts and unknown charges, especially corporate advance balance, different amounts on every letter and statement they are not consistent by huge differences. Selene Finance has an overall rating of 2.8 out of 5, based on over 60 reviews left anonymously by employees. We attempted to make - FULL payments and have been refused. They requested that I put a stop payment on the check and pay them over the phone for Jan. I would like to be included in the Class Action Lawsuit. Confirm the senders identity before replying to email requests and before opening email attachments or clicking on links (text messages as well), even if they appear to come from a legitimate source. Copyright 2021 LegalAbout.com. 9990 Richmond Avenue, Suite 400 South. This is not a commitment to lend.Restrictions apply.Equal Housing Lender. My mortgage was bought by Selene. Call me 6415120857. However first I needed to go to Walmart get a MasterCard and put $600.00 for he first mortgage payment. They are in the business of acquiring homes as investments. They said no. They just acquired loan from previous lender, Hello, Im a huge fan of you. I would first suggest that you visit the CFPB's website at ConsumerFinance.gov to learn more about your consumer rights and you will also want to visit the FTCs website at ftc.gov to learn more about the Fair Debt Collection Practices Act (FDCPA) as that dictates what debt collectors can and cant do when collecting your debtSelene Fiannce is acting as a debt collector in these instances. When I tried to work with them to correct the issues I was put on hold, transferred, and hung up on with no resolution. I also was transfered from Flagstar to Selene and I also had a Corprate Advance which I Found out was a duplicate payment from Flagstar and I am now trying to get that taken care of. It looks to me like most of the mortgages that Selena handles are for people who are late and having trouble paying their mortgage. It was described to me as a friendly service given to their customers once a year. The call automatically disconnects after I listen to the long greeting, or I am on hold forever and the person who finally answers and takes all my information tells me that one specific person is handling my account. I did not say I could not make my payment, and I have never been late before or never had I not been able to pay. i only and number 1 selene not seleney. On 07/13/2020 Hermann filed a Finance - Consumer Credit lawsuit against Selene Finance, LP. Money, Resolve issues and transfer my loan to a different mortgage servicing company, Read full review of Selene Finance and 1 comment, 16 years' experience in successful complaint resolution, Each complaint is handled individually by highly qualified experts, Last but not least, all our services are absolutely free. CFPB I was also offerred a forebearance program. There was no supervisor and I was told to call back tomorrow morning. I have several hundred thousand dollars of equity in my home but cant sell it in this economy and refuse to give my house away. My wife and I recently cured a debt with Selene Finance for $14,500 in May 2018 . To whom it may concern: We received a letter from them saying it was denied and they were still moving ahead with foreclosure. THE ATTORNEY GENERAL ARE HERE FOR US AND WILL INVESTIGATE THE COMPANY. Thats where they should have contacted my attorney and the Trustee. I have been trying for modification since January 2019. I have a huge problem with Selene Finance with a transfer from Rushmore Loan Management. So I call Selene and I am told the lender was no longer willing to work with me my only option was to pay a full payment plus another half payment to catch up on the payment I had missed less than 15 days before, so February 2018 I managed to scrape up enough for the 1st payment at almost $1300. Sincerely, I don't see any option for automatic monthly withdrawal. 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